PRIVACY POLICY FOR KEYSTONE CAPITAL GROUP LTD.
Effective Date: Friday, June 23rd, 2023
At Keystone Capital Group Ltd. ("Keystone Capital Group," "we," "us," or "our"), we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of individuals who visit our website or utilize our mortgage lending services. This policy applies to Keystone Capital Group Ltd., a mortgage lender based in Nova Scotia, Canada.
1. Collection of Personal Information:
1.1 Information We Collect: We may collect various types of personal information, including but not limited to:
- Contact information (e.g., name, address, email address, phone number)
- Financial information (e.g., income, credit history, assets)
- Employment details
- Identification documents (e.g., driver's license, passport)
1.2 Methods of Collection: We collect personal information through various means, including:
- Online forms completed on our website
- Information provided during phone calls or in-person meetings
- Credit checks conducted with your consent
- Information obtained from third-party sources, such as credit bureaus or financial institutions, where permitted by law
2. Use of Personal Information:
We may use the personal information we collect for the following purposes:
- Evaluating and processing mortgage applications
- Verifying identity and assessing creditworthiness
- Communicating with you regarding our services, promotions, and updates
- Providing customer support and addressing inquiries
- Complying with legal and regulatory obligations
- Improving our website, services, and user experience
- Conducting internal research and analysis
3. Disclosure of Personal Information:
3.1 Third-Party Service Providers: We may share personal information with trusted third-party service providers who assist us in delivering our services, including but not limited to credit bureaus, underwriters, appraisers, and legal advisors. These service providers are bound by confidentiality obligations and are only authorized to use personal information for the specified purposes.
3.2 Legal and Safety Disclosures: We may disclose personal information if required by law, legal process, or regulatory authorities. We may also disclose personal information to protect our rights, property, or safety, or the rights, property, or safety of others.
4. Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When personal information is no longer required, we will securely dispose of or de-identify it.
5. Security Measures:
We implement reasonable security measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. These measures include physical, technical, and administrative safeguards.
6. Cookies and Similar Technologies:
We may use cookies and similar technologies on our website to enhance user experience, analyze trends, and gather information about visitors' interactions. You can manage your cookie preferences through your web browser settings.
7. Your Rights and Choices:
You may have certain rights regarding your personal information, including the right to access, correct, update, or delete your information. You may also have the right to opt-out of certain data processing activities, such as direct marketing communications. Please contact us using the information provided below to exercise these rights.
8. Compliance with Applicable Laws:
We comply with applicable privacy laws and regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Nova Scotia Personal Information Protection Act (PIPA), to ensure the protection of your personal information.
9. Updates to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our privacy practices. We encourage you to review this policy periodically for any updates. The revised policy will be effective immediately upon posting on our website.
10. Contact Us:
If you have any questions, concerns, or requests related to this Privacy Policy or our privacy practices, please contact us at:
Keystone Capital Group Ltd.
P.O. Box. 36069, Halifax, Nova Scotia, B3J 3S9
1.866.447.1377
contact@keycap.ca
By using our website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.
This Privacy Policy is subject to the laws of Nova Scotia, Canada. In the event of any discrepancy between the English and translated versions, the English version shall prevail.